Privacy Policy
Last Updated: November 19, 2025
1. Information We Collect
We may collect the following information when you visit our website or submit a form:
- Name
- Phone number
- Email address
- Address
- Service details or preferences
- Any information you voluntarily provide
We do not collect or store sensitive personal information.
2. How We Use Your Information
We use your information solely to:
- Contact you about services you request
- Schedule cleanups or appointments
- Send service reminders or confirmations
- Provide customer support
- Send updates related to your account or service
We do not sell, trade, or share your personal information with third parties.
3. SMS/Text Messaging Policy (Required for 10DLC)
By providing your phone number, you consent to receive SMS messages from our business. These messages may include:
- Appointment reminders
- Service updates
- Customer support responses
- Information related to services you requested
Message frequency varies. Message & data rates may apply.
- You may opt out at any time by replying STOP.
- To request help, reply HELP.
4. How We Store & Protect Your Information
- We take reasonable technical and administrative steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
- Your information is stored securely and only accessed by authorized personnel.
5. Cookies & Tracking
- Our website may use cookies or similar technologies to improve your browsing experience.
- You can disable cookies in your browser settings.
6. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content or privacy practices of those external sites.
7. Your Rights
You have the right to request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your data (unless needed for service history or legal compliance)
To make a request, contact us using the information at the bottom of this page.
8. Changes to This Policy
- We may update this Privacy Policy at any time.
- The "Last Updated" date at the top of this page will always reflect the latest version.
9. Contact Information
If you have questions about this Privacy Policy or wish to request changes to your data, contact us at:
- Email: tom@mickspooppickup.com
- Phone: 610-235-6538